ODD fail to write disks

Whether the Nero you are using is the one bundled with ODD module, if not, try to use the Nero bundled with the ODD module.
2. Check the failure message, please do the troubleshooting according to the failure message
3. Update the Nero version, update the firmware to have a try
4. Test other burning disks which are in different specification of different brands, if the problem still remains, please contact your retailer for a check

Cannot wake up from the hibernation.

: Ever added the memory?
1.1: Ever added the memory. --> Remove the added memory for a try.
1.1.1: Problem solved. --> Hardware compatible issue.
1.1.2: Problem persists. --> 1.2
1.2: Didn't added the memory. --> Update the BIOS & drivers to the latest version.
1.2.1: Problem solved. --> Software issue.
1.2.2: Problem persists. --> 1.3
1.3: Scan for virus.
1.3.1: Virus found. --> Try to delete the virus by using antivirus software.
1.3.1.1: Problem solved. --> Virus issue.
1.3.1.2: Problem persists. --> 1.4
1.3.2: No virus found. --> 1.4
1.4: Reinstall the OS for a try.
1.4.1: Problem solved. --> OS problem.

Why 120GB HDD shows only 108GB in windows?

1: Notebook 120GB HDD shows only 108GB in windows.
1.1: The HDD manufacturer's conversion standard is different from the Operation System's conversion standard.
HDD Conversion: 1GB= 1000MB= 1000000KB, OS Conversion: 1GB= 1024MB= 1024*1024KB
1.1.1: 120GB HDD will shown in widows system: 120GB*1000*1000/1024/1024=114GB
1.1.1.1: For those windows system preinstalled ASUS laptops, there will be a hidden partition for the system recovery, it will be about 5~6 GB, so the actual HDD capacity shown in windows system will be: 114GB-6GB=108GB.
1.1.1.1.1: Normal, not a HDD problem.

How to do battery calibration?

: Battery malfunction, need to do a battery calibration. (Laptops produced after Sep, 2006 doesn't have this function)
1.1: Start your notebook, press "F2" to enter BIOS menu.
1.2: Using the arrow key to select Power menu and enter.
1.3: Select "Start Battery Calibration", when the following information displays on the screen, please plug-in AC adapter for charging the battery.
The information is:
Battery Calibration Utility
Please Plug-in an AC adapter to supply power.
It will calibrate the gauge of battery now.
Initialized battery and adjust the LCD brightness.
It is charging the battery, Please wait.
1.4: Remove the AC Adapter when the following message appear and wait until it's automatically turned off.
Please remove AC Adapter.
PLEASE LEAVE THE BATTERY RUNNING OUT OF POWER.
1.5: Plug in the AC Adapter when it's powered off until the charging indicator turns off. (The whole process may take you about 4~5 hours)

Unable to power on the notebook.

: Unable to power on the notebook.
1.1: Reset hole available on the bottom?
1.1.1: Reset hole available. --> Use a spiculate pin to tip the reset hole.
1.1.1.1: Problem solved. --> Able to power on.
1.1.1.2: Problem persists. -->1.2
1.1.2: Reset hole unavailable. --> 1.2
1.2: Try to power on just using battery.
1.2.1: Able to power on. --> 1.3
1.2.2: Unable to power on. --> Check the adapter indicator.
1.2.2.1: Adapter indicator on. --> Try to power on just using adapter.
1.2.2.1.1: Able to power on. --> 1.3
1.2.2.1.2: Unable to power on. --> Contact ASUS service center for help.
1.2.2.2: Adapter indicator off. --> Adapter problem, check the cable or contact ASUS service center for help.
1.3: Try to enter the BIOS by pressing F2 button when ASUS logo appears.
1.3.1: Able to enter the BIOS. --> 1.4
1.3.2: Unable to enter the BIOS. --> Contact ASUS service center for help.

1.4: Try to enter the Operation System.
1.4.1: Able to enter the OS. --> Reinstall the OS for a try.
1.4.1.1: Problem solved. --> Able to power on.
1.4.1.2: Problem persists. --> Contact ASUS service center for help.
1.4.2: Unable to enter the OS. --> Contact ASUS service center for help.

The language of the Windows 7 will be changed to others automatically

After you run the OOBE wizard, Lpksetup.exe automatically removes the unused language packs. When it removes language packs, Lpksetup.exe compares language names instead of language codes. If a removed language and the current system language have the same language name, the current system language pack is also removed. For example, ZH-TW and ZH-HK share the name “Chinese”.
Please refer to the Microsoft KB: http://support.microsoft.com/kb/977911

Please refer to the following steps to solve the problem.
1. Restart the system
2. Type ‘regedit' to enter Registry Editor
3. Select the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MUI\UILanguages\, and
check if the language you use is in the list or not.


4.1 If the language you use is in the list, please delete other languages ( Using zh-TW as an example, if you can find zh-TW, then delete en-US, pt-BR, pt-PT and th-TH).



4.2 If your language is not in the list, please download the system language packagefrom the following link.
Notice: the language packages for 32/64 bit OS are different.
Portuguese (Brazil)
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/pt-br_Win7_32.zip
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/pt-br_Win7_64.zip


Portuguese (Portugal)
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/pt-pt_Win7_32.zip
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/pt-pt_Win7_64.zip


Chinese (Simplified)
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/zh-cn_Win7_32.zip
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/zh_cn_Win7_64.zip


Chinese (Traditional, Hong Kong S.A.R)
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/zh-hk_Win7_32.zip
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/zh-hk_Win7_64.zip


Chinese (Traditional, Taiwan)
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/zh-tw_Win7_32.zip
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/zh-tw_Win7_64.zip



4.2.1. Unzip the Language_Pack and copy it into D:\, for example: D:\zhtw\lp.cab.
4.2.2. Download the Add_LP.zip from the following link and unzip it. According to your language to choose the .bat file and run it as administrator. If it shows100%, it means the operation completed successfully.。http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/Add_LP.zip




4.2.3 Download the Fix_patch.zip from the following link and unzip it. According to your language to choose the .reg file and run it as administrator.
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Language_Pack/Fix_patch.zip


5.The problem will be solved after restart the computer.

Modem issue troubleshooting

Step1 :

Please go to Control Panel -> System -> Hardware -> Device Manager to check whether the modem is recognized in Windows and if there is any Question Mark (?), Red cross (X) or Admiration Mark (!)
Step2 :

Make sure that the modem line is connected to a RJ-11 phone jack and not to a RJ-45 network port
Step3 :

Please connect the modem line directly to an outlet on the wall.
Step4 :

Please use a telephone line to connect a telephone to make sure the phone line is functioning
Step5 :

Please go to Start -> Programs -> Accessories -> Communication -> Connection Wizard to create a new dial-up network. Double click on the icon and enter the Master Volume Control and make sure that no leveler is set at "mute" status and the volume is leveled at high level. Then apply dial-up connection to check whether a dialing tone can be heard.
Step6 :

Please remove the original driver and install the latest one.
Step7 :

Please update to latest BIOS.